Reminder: If using USB cable between printer and computer, disconnect the cable before installing software.NOTE > If you don’t know what this is, you are not using a VPN – ignore this part. If using VPN, shut it off to install software.If the printer is listed, Right-Click on the printer and " Remove" > Restart the computer and sign in. If the printer software is still / already installed, Uninstall the printer software from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and driversĪfter the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.Uninstall the printer software from Control Panel > icon view > Programs and Featuresĭownload and Save the installation package.īasic Instructions - Install the Full Feature Software / Full Driver printer software If the full driver printer software is still installed in Programs and Features, The full driver printer software might be in need of Uninstall > Restart computer > Install fresh copy of the Full Feature Software > Restart computer. HP Officejet 6950/6960/Pro 6960/Pro 6970 All-in-One Printer series Firmware Update If you have not done so, Update the Printer Firmware. Full Driver printer Software should be functional as it has been in the past. That said, using HP Smart is not mandatory.Ģ) This should not be the case. Having to sign into your account just so you can use a function is just absurd.ġ) HP Smart includes features that require that you are connected to services beyond basic scan. I was quite happy with the Printer Assistant. to the HP User someone tell me why I have to sign into my account just so I can scan a document?Ģ) Also, since the HP Smart app came out the old Printer Assistant program doesn't work fully.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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